Example - Automated customer support - PushJS

Automated customer support

Example: Automated customer support

This example will show how to create multiple private conversations. There is a customer interface for directly chatting with the support team. And a view for the support team.

If no one is available in the support team, the (super simple) bot will do the talking. Once somebody in the support team is available, the private chat can be taken over and the autoreply will end.

Learn how to:
  • Setup multiple channels
  • Send and receive different types of message body's
  • Send message through channels
  • Listen to multiple (private) channels

To see PushJS working in this example, open up another page and see the new user appearing.

Customer interface

Support team interface